Non-Emergency Accessible Transportation
Through a partnership with CenCal Health, Non-Emergency Accessible Transportation (NEAT) provides nearly 1,000 rides per month for low-income Medi-Cal residents to non-emergency medical appointments.
This program is designed to provide subsidized transportation to urgently needed dialysis treatments, cancer treatments, and medical appointments to qualifying south coast residents.
To check your eligibility, please contact the Program Coordinator at (805) 692-6923.
Frequently Asked Questions
Who can use NEAT?
Anyone with a valid CenCal Id number in need of transportation to medical appointments.
When can I use NEAT?
NEAT is only available Monday- Saturday from 5am-5pm.
Where can I use NEAT to?
While riding NEAT, you are only able to ride to pre-approved CenCal locations.
Locations NOT covered by NEAT include:
- Aegis Clinic
What is the cost of NEAT?
NEAT is free of cost for qualifying individuals as CenCal reimburses Easy Lift for all eligible rides.
How do I register to use NEAT?
- If you have never used Easy Lift before please complete this application and wait for the NEAT Coordinator to contact you.
- If you are already a DAR passenger, please contact the Program Coordinator at (805) 692-6923 and provide them with your CenCal Id number. Upon verification of your eligibility and receipt of a Renewal Request Form, you will become eligible.
What is the Renewal Request Form?
In order to maintain an active status with NEAT, the Renewal Request Form must be updated every six months by a Cencal Health Provider. It is suggested that the medical referral come from the doctor whom the patient will most frequently visit. This form serves as a verification of medical treatment.
The Renewal Request Form must be updated every 6 months by a Cencal Health Provider and submitted to a NEAT representative before the 6 months expires. Failing to do so may result in a temporary hold of your transportation services.