Programs & Services
To be eligible, clients must be physically or cognitively unable to ride MTD. Our Dial-A-Ride program is subsidized through donations, grants, and public transit monies. Passengers pay only $3.50 for each one-way ride.
Dial-A-Ride trips are scheduled on a first call, first served basis. No program or person may be given priority on Dial-A-Ride. No priority is given based on trip purpose.
Who: Individuals who are physically or cognitively unable to ride MTD are encouraged to apply
What: DAR is a program that offers transportation to qualifying individuals anywhere they want to go within our service area for only $3.50 each way.
When: The service is available 363 days per year. We are only closed Thanksgiving Day & Christmas Day.
Monday- Friday 5:25am- 11:45pm
Saturday: 6:00am – 11:20pm
Sunday: 6:20am – 10:20pm
Where: The service are is from Winchester Canyon to Carpinteria within 3/4 mile of fixed route (MTD) bus stops.
How: To use any of our services, you must be a registered passenger. You may complete the application online, print it online and mail it back to us or call to ask for an application to be mailed to your home. Once you return a completed application it can take up to 21 days to process the application. If you find yourself in need of an expedited application, please follow up with the Eligibility Intake Coordinator at 805-845-8963 once you have submitted your application.
Otherwise, you will be notified by phone or email whether you have been approved or not.
Non-Emergency Accessible Transportation (NEAT)
This program is designed to provide subsidized transportation to urgently needed dialysis treatments, cancer treatments, and medical appointments to qualifying south coast residents.
Who can use NEAT? Anyone with a valid CenCal Id number in need of transportation to medical appointments.
When can I use NEAT? NEAT is only available Monday- Saturday from 8am-5pm
Where can I use NEAT to? While riding NEAT, you are able to travel to medical appointments, including dental, pharmacy, counseling, and treatment centers.
What is the cost of NEAT? NEAT is free of cost for qualifying individuals as CenCal Health reimburses Easy Lift for all eligible rides.
How do I register to use NEAT?
- Effective, January 1st 2018, all new and existing passengers with expired prescriptions should call Ventura Transit Service at (855) 659-4600 to register and request transportation to be covered under CenCal Health Insurance.