PLEASE READ BEFORE FILLING OUT THIS APPLICATION
The objective of Easy Lift Transportation is to provide a safe, efficient, and affordable paratransit service to south Santa Barbara County. In order to achieve this goal there are rules and regulations we all need to adhere to. The purpose is to make everything run as smoothly as possible. We do our best to accommodate everyone and provide as many rides as possible though the demand continues to grow. However, WE ARE NOT A TAXI SERVICE. We are a special service for people with special needs who cannot use the MTD city bus system. The service requires team work and cooperation, and we must work hand in hand with our passengers. Together with your patience and support we will achieve our goals.
Who can use Easy Lift’s paratransit service?
The law states the following factors must be considered when determining eligibility:
- Does the disability prevent him or her from getting to and from the closest bus stop?
- Can the individual use their bus pass or buy a ticket without help?
- Can the individual recognize their destination and get off the bus?
- If a bus trip involves transfers, would the individual know when to get off and where to catch the next bus?
- Is the individual’s ability to use the MTD bus affected by environmental/ architectural barriers that block their path of travel? (i.e. steep hills, no sidewalks, dead end streets, lack of any audio signal which indicates it is safe to cross the street, etc.)
What constitutes a disability?
The ADA defines a disability as a physical, visual, or mental impairment that substantially limits one or more of the major life activities of an individual. Major life activities include caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working.
How do I apply?
If you think you are eligible, fill out the Application for ADA Paratransit Eligibility enclosed and mail it back to us. You are required to fill out an application and describe your disability or condition that prevents you from using the MTD fixed-route system. Your disability or condition must meet ADA requirements for certification. When Easy Lift receives your completed application it will be evaluated and eligibility will be determined based on your functional ability to use MTD. The reviewer may request additional information, such as a phone or in-person interview with you, or written medical/professional verification.
Instructions for Completing this Application
All information will remain confidential.
All questions on this application must be answered in full. You may fill out this form yourself or you can get help from anyone familiar with you and your condition.
Once the application is complete, please return it to:
Easy Lift Transportation
53 Cass Place, Suite D
Santa Barbara, CA 93117
Within 21 days of receiving your completed application, you will be notified as to the status of your application.
If you do not receive notification of our decision within 21 days of our receipt of your application, you may ask for and receive paratransit services until a decision is made.
If you are found eligible for ADA1 services, you will promptly receive information on how to use our services, and if requested, you will be given an orientation on how to use Easy Lift’s services.
If you are found ineligible for our service and you disagree with our recommendation, you may appeal the decision. Information on the appeals process will be sent to you, upon request.
If you have any questions about this application, please call our Eligibility Intake Coordinator at (805)845-8963.
1 Americans with Disabilities Act of 1990